What building sales teams from scratch has taught meI had the pleasure of remodeling a sales team for the first time almost 8 years ago. Back then, I had the benefit of a VP of sales to...
You got promoters after your NPS: What next?This blog post is meant for customer success leaders, enthusiasts, and managers alike. If you have never heard of an NPS survey or have...
3 signs your sales team is misusing discountingDiscounts are the proverbial ‘double edged sword’. Discounting is without a doubt a powerful tool in the right hands when used sparingly....